This is the web site of Books on Demand. The web site is owned and operated by Penguin Books Limited.

How to contact us

If you have any questions about this web site or our privacy policy, please contact us by writing to Books on Demand, Penguin Books Limited, 80 Strand, London WC2R ORL or bodcustomerservice@penguin.co.uk.

Our approach to your privacy

We want people who visit our web site to be able to take part fully in the activities and offers we provide. We also want to make sure that when we collect information from you we do so in a way that does not infringe your right to privacy. This Privacy Policy is designed to give you useful information about your rights and the way we collect and use personal information.

We do not ask you to disclose any more information than is reasonably necessary to enable you to participate in an activity on our web site and to ensure that our web site is in keeping with our customers' needs.

We do not generally disclose personal information we have collected from you through this web site to third parties. We may do so sometimes, in which case we will say so when the information is collected and you will be able to inform us that you do not want us to do this. This will not stop you enjoying the site, you can simply tell us that you are happy for us to have the information so you can take part in the activities we offer, but that you do not want us to pass that information on.

Besides what we describe in this Privacy Policy, we do not maintain any personal information obtained from users through this web site in a retrievable form.

The information we collect and how we use it

When you want to participate in activities on our web site, this is the sort of information we ask for and how we use it:

• When you register to use the site, your details will be kept on file and from time to time, we will send you emails about the site's content and any special promotions or offers unless you check the opt out box on the registration form indicating that you do not wish to receive such emails
• When you subscribe to receive any of our email newsletters we ask for your email address so that we can send you the material that you want
• On all informative emails and newsletters that we send, we give you the option to unsubscribe should you wish to do so
• When you enter competitions, we ask you for your name, email and residential address. This is so that we can let you know if you have won anything, send you your prize and let other people (such as other users of our web site, the public and our own employees) know about our competitions and their winners
• When you send e-postcards, we will ask you for your name and email address so we can let whoever receives the postcard know who sent it
• When you purchase products online, we will need to pass on your name, address and payment details to the third parties who help us to fulfill your order

We only keep the personal information you submit for these purposes until we have made use of it in these ways.

Cookies

We use cookies on this web site. Cookies are alphanumeric identifiers that we transfer to your web browser. They enable us to recognize your web browser. We use cookies to login you in to this web site. If you disable cookies in your browser you will not be able to login.